“However difficult day may seem, there is always something you can do and succeed at.” is the motto of Serious Game No 1 referring to the beginning of the day and the preparation for customer reception.

Three (3) different 3D Serious Games have been developed in the framework of Intellectual Output 4: 3D-based Training system for Customer Service using 3D animation to simulate the postal environment and the transaction with customers.

Serious Game 1: Front office hero

Serious Game 2: Employee F.E.A.T Customer

Serious Game 3: Change your customer face

Postal employees are allowed to practice their knowledge, skills and competences in a virtual environment based on their own scenarios while playing.

Find out the whole game in the e-learning platform exclusively developed for the training of Postal Employees.